SHOP WITH CONFIDENCE
We guarantee that all of our products are shipped with pride and excellence. As most of our products are machine manufactured, please be prepared to accept some imperfections and variations in the product. All product descriptions are approximate.
PRICES AND DISCOUNTS
Our prices are in US dollars (USD).
PAYMENT METHODS
We accept credit cards, including Visa, MasterCard and American Express. We also accept Paypal.
I have entered an incorrect address what do I do now?
Simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at billyervin30@gmail.com. If the given address is wrong we can change the address to the correct one within 48 hours. No refund will be given after the 24 hours of incorrect submission.
SHIPPING + DELIVERY
We will select the best carrier and method of shipping based on the size and weight of the products you order. Product minimums will be in effect on certain items.
Please allow 5-7 days production time for your order to ship out. Tracking numbers will be updated 3-5 days after your order has been shipped.
If you don't have a tracking number after 7 business please email us at billyervin30@gmail.com
RETURN
We offer a 100% store credit if the product is defective or damaged.
DAMAGED GOODS
If an item arrives damaged, you must notify us within 48 hours of receipt so we can work with you to arrange a return, replacement, refund or credit. If there is obvious damage to the package upon delivery, please note the condition of the package on the waybill or refuse the delivery altogether. Please contact your sales rep should you ever refuse a shipment.
PRIVACY AND SECURITY
We are committed to respecting your privacy. We do not sell or disclose our customer information to other sources. During a sales transaction, your credit card information, if submitted, is never stored. Any information we collect from you is solely for the processing of your order. If you choose to sign up for our mailing list, on occasion we will send you targeted marketing information or special product offers. In every marketing email you will have the option to unsubscribe and avoid receiving future emails from us.